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Learn More About GA Plan Administrators
GA Plan Administrators combines superior plan administrative services with professional, courteous, and efficient customer service. Learn more about us by reading our:

Company History
Customer Services


Company History
Great American Plan Administrators, Inc., was created in 1994 under the name GALIC Disbursing Company (GDC) to provide common remitter services through which GDC would collect cash withheld from an employee’s paycheck and remit it to various investment options.

In 2005, GDC expanded its service offerings by providing plan administration services for Non-ERISA 403(b) and 457 plans. To better represent our expanded service, GDC’s name was changed to Great American Plan Administrators, Inc. The common remitting service was spun off to an affiliate, Great American Advisors®, Inc., for all plans involving registered investment products. Great American Advisors, Inc., is a registered broker-dealer and member of the National Association of Securities Dealers.

GA Plan Administrators' senior management staff has more than 60 years of combined experience in the financial services industry and 403(b) and 457 plan administration. The customer service team is staffed with knowledgeable and friendly associates ready to respond to your day-to-day inquiries and assist you through the plan administration process. The team is completed by more than 20 hard-working associates who are the foundation for excellent service. Currently, we process more than one million transactions per year with less than one percent error rate.


Customer Services
We are here to make your job easier!
Having a retirement plan for your employees is a great asset to your organization as you work to recruit and retain qualified individuals. However, having that plan can create back-office headaches when it comes to its administration.

That’s where we come in. At GA Plan Administrators, we take the hassle out of the administration of your retirement plan so you can focus on the business of your organization. Did you ever think that having a retirement plan could be so easy on you?

Our unparalleled customer service includes:

  • Consolidated Billing
    You can elect to receive one remittance reminder that encompasses all of your participating employees. We make it easy so all you have to do is submit one check. We’ll take care of the rest.


  • Multiple Billing Frequencies
    The choice is yours. Would you like to be set up for weekly, biweekly, semimonthly, or monthly cycles? Would you like to suspend summer billing? We set up whatever is convenient for your organization.


  • Multiple Options for Cash Remittances*
    You can submit your remittance via check or wire. We also offer secured online billing capabilities for you to easily provide us with details on how to apply the funds.


  • Timely Disbursements*
    No need to wait, wonder, and worry if your payments are getting to where they are supposed to go. The premium we receive goes to product providers within 24 hours of receipt.


  • Online Access
    Employers, employees, and financial professionals can access information on our secured Web site 24 hours a day, seven days a week. Information will be available when it’s convenient for you. You can download forms, view current payment allocations and past remittance history, change account information, research retirement topics, and more.


  • Review of Loan, Hardship, and QDRO (Qualified Domestic Relations Order) Processing
    We take care of reviewing paperwork so that you don’t have to. After ensuring that the request is in compliance with the plan document and current regulations, we’ll pass along the appropriate forms to product providers.


  • Customized Reporting
    What information do you need? In addition to general plan information, reports are available by specific time period, specific vendor, or specific individual. All it takes is an e-mail or a phone call (800.695.1471) to get the information you need.


  • Plan Document Preparation
    Every organization has different needs. We work with you to determine those needs and find out how you want your plan to work. Then, we create a custom plan document for your organization, and all you have to do is sign it.


  • Monitoring IRS limits
    Don’t spend your time checking individual accounts each year to be sure they are within IRS contribution limits. We will review each account and alert participants who are not within IRS limits.


  • Updates on IRS Regulations
    It’s important to stay compliant with tax laws, but with today’s regulatory environment, it can be time-consuming and confusing. Who has time to decipher all those laws and regulations? We do! GA Plan Administrators stays on top of new requirements for your retirement plan and provides you with up-to-date information so you can quickly and easily understand what they mean for your organization.
*Common remitting services through Great American Advisors®, Inc., a registered broker-dealer and Member NASD, 525 Vine Street, 7th Floor, Cincinnati, OH 45202. In certain situations, common remitting services are provided by Great American Advisors DBA GALIC Disbursing Company.